Terms of Service
Effective 30 October 2026. These Terms govern access to Simplesurface, operated by Simplesurface Technology Solutions Private Limited, incorporated in India.
1. Accounts
Keep your account details accurate and current. You are responsible for activity under your account, and you must be at least 18. Tell us straight away if you think someone has accessed your account without permission.
When you invite someone to a workspace, they see what is shared in it, as our Privacy Policy describes. Invite only people you may share that work with.
2. Acceptable use
Use the Service lawfully. Do not try to get around its security or reach other people's data, do not use it to train a competing model without our consent, and do not resell it.
3. Payment and your balance
You pay as you go, in US dollars. You add funds to your balance and research is charged against it; the price of bigger jobs is shown before they run. A new account starts with a small balance at no charge. There are no subscriptions or monthly plans.
In a shared workspace, the owner decides for each person who can edit whether their use is charged to the workspace's balance or to their own. The workspace's balance is the company's account when the workspace belongs to a company, and otherwise the owner's. The owner sees what each person's use has cost.
Funds you add do not expire. Payments are not refundable, including when you close your account, except where the law requires a refund. We may look at a refund request case by case; a refund we agree to is paid back through Razorpay. We give notice before a price change. Non-payment may lead to suspension, and taxes are extra.
4. Intellectual property
You keep ownership of your content, and you grant us a limited licence to store and process it so the Service can work. We own the platform itself. If you send us feedback, we can use it.
5. Disclaimers
The Service is provided as is. AI output is not professional advice, we do not warrant its accuracy, and we do not guarantee uptime.
6. Limitation of liability
Our liability is capped at the fees you paid in the prior 12 months. We are not liable for indirect or consequential loss. Nothing here limits liability that cannot be excluded under Indian law.
7. Termination
You can close your account at any time in settings. We may suspend the Service for a material breach. Export your work before you close your account; deletion then follows our Privacy Policy.
8. Governing law
These Terms are governed by the laws of India, with exclusive jurisdiction in the courts of Bengaluru, India.
9. Changes
We give 14 days' notice of material changes. Continuing to use the Service means you accept them.
10. Contact
Simplesurface Technology Solutions Private Limited, joshua@simplesurface.ai, 235 Binnamangala, 2nd Floor, 13th Cross Road, 2nd Stage, Indiranagar, Bangalore North, Bengaluru, Karnataka 560038, India.